MailStore Server

The Standard in Email Archiving and Management Businesses can benefit from the legal, technical, and financial advantages of modern and secure email archiving with MailStore Server. MailStore Server combines powerful technology with low cost, minimal system requirements, and user-friendliness.
Over 15,000 companies of all sizes across all sectors currently rely on MailStore Server for email archiving.

MailStore Server enables SMEs, large companies, public institutions, and educational institutions to easily meet this challenge.

Integrated storage technology that does not require an SQL server

Over 15,000 customers of all sizes, from all sectors, in over 60 countries

Support for nearly every email server, client, and file type

Easy to set up in just a few minutes, intuitive to use

Advantages for your companies

MailStore Server helps companies meet a growing number of regulations on email compliance, eDiscovery, and other legislation. MailStore Server is also an important tool that helps these companies protect themselves against general legal risk or customer complaints.

Emails are an important and very extensive knowledge resource. MailStore Server enables all users to access their email easily and extremely fast, increasing productivity within the company.

Email can be deleted from the mail server’s mailboxes according to a rule-based process once they have been archived. This allows the workload of the server to be maintained at a consistently low level. Procedures such as transferring email to PST files and mailbox quotas become redundant.

PST files are prone to error and difficult to manage. PST file archiving with MailStore Server allows you to solve this problem easily.

Users can restore email from the archive with a single mouse click. The administrator no longer has to go through the time-consuming process of recovering them from the backup.

MailStore Server was designed for the secure and efficient management of very large data volumes and reduces storage requirements by means of single-instance technology and compression.

Email can be lost due to technical errors such as corrupt PST files or deleted by users. Users often delete their entire inbox when they leave the company. MailStore Server can eliminate these risks completely.

Overloaded servers, increasing storage costs, and complex backup and restore processes place an enormous strain on the IT department and its budget. MailStore Server reduces these costs permanently. Furthermore, it shields against financial risks stemming from data loss or legal conflicts.

By reducing the mail server’s data load, it can be backed up much more easily and restored faster in the event of failure. Moreover, emails are still available in the archive if the mail server is out of service.

Emails are often distributed across various mail servers, the computers of different users, or external service providers. MailStore Server enables all email in the company to be stored in a central location and searched.

Backup and Archive Compared

While backups are designed for the purpose of disaster recovery, email archiving can help to realize completely different objectives. The IT strategy of security-minded companies shouldn’t fail to include both approaches.

Reduction of email server load
and simplification of backup and
restore processes by outsourcing
Elimination of mailbox quotasNoYes
Elimination of PST filesNoYes
Reduction of storage
requirements with single-instance
Complete archiving of all emailNo, for example, email can be
deleted immediately after being
received and therefore before
being backed up.
Tamper-proof archiving of all
Full-text indexing of emails for fast
Simple and fast restoration of lost
No, backups must first be
restored by IT technicians at great
expense of effort.
Yes, users can restore emails
using ‘one-click restore’
Meet legal requirementsNoYes

Technical Specifications

Flexible Archiving

MailStore Server supports most standard email servers, Internet mailboxes, email clients, and file formats. The archiving strategy can be customized based on the specific detailed needs of a company.

■ Microsoft Exchange Server 2003, 2007, 2010, and 2013 (including SBS)
■ Microsoft Office 365 and Hosted Exchange
■ MDaemon Messaging Server
■ IceWarp Email Server
■ Kerio Connect
■ IMAP4-compatible email server
■ POP3-compatible email server
■ Internet and webmail inboxes such as Gmail or GMX (via IMAP or POP3)

■ Full archiving of all emails as they are sent and received
■ Archiving of existing mailboxes and files (manual or scheduled)
■ Archiving of public folders and shared mail-boxes (manual or scheduled)

■ No changes made to email servers and emails
■ No administrative access to the email server required
■ Folder structure of mailboxes is imported into the archive
■ Size of mailboxes can be reduced through rule-based deletion
■ Emails are archived in a MIME-compatible manner with no loss of information

Scalable Storage Technology

At the core of MailStore Server is a highly sophisticated storage technology that does not require an external database management system and is available immediately after setup is complete.

Available immediately after setup is complete, this storage type is suitable for most environments and requirements. Standard archive stores are created by MailStore Server in the file system and do not require an external database management system or special configuration steps. In practice, this allows for MailStore Server installations that support more than a thousand archived mailboxes and the users who access them.

Advanced archive stores allow the use of external database management systems(Microsoft SQL Server and PostgreSQL) for data storage. This storage type is suitable for businesses with an existing IT infrastructure containing these types of systems that they would like to use for email archiving. Please note that the use of external DBMS is only an option, not a requirement. From a performance and scalability aspect, standard archive stores as described above work perfectly fine even for companies with thousands of users.

■ Suitable for any volume of data and any number of users
■ Lower storage requirements by using single instance archiving (duplicate content is only archived once) and compression of file attachments.
■ Tamper-proof through use of SHA1 hashes
■ Internal AES256 encryption of email bodies and attachments
■ Supports iSCSI, Fibre Channel, NAS, and SAN

Uncompromising Compliance

A comprehensive technology concept ensures that companies using MailStore Server are able to achieve consistency with compliance and eDiscovery requirements, in addition to regular certification by an auditing firm using the criteria of internationally recognized standards.

■ MailStore Server enables 100% complete archiving of all emails within the company
■ Archived emails are identical to the originals in every aspect
■ Retention policies and legal hold can be enforced
■ Changes and events are logged via an integrated auditing feature in Windows event log
■ Auditor access possible via special “auditor” user type

■ Generation of SHA1 hash values from email content
■ Internal AES256 encryption of email texts and attachments
■ No direct access by MailStore client components to the archive files
■ It is not possible to change email content, either in the graphical interface or in the internal program
■ Automatic and immediate archiving of all emails as they are received and sent prevents tampering before archiving via MailStore Server

MailStore Server is not tied to a proprietary file format. All archived emails can be exported in a single step at any time in the standard RFC822 format, which has established itself over 30 years. The exported files can be opened and edited in most email programs. In addition, MailStore Server offers much other export and restore functions.

Fast Access for All Users

When accessing the archive, users can perform a full-text search (including all file attachments) or use the regular folder structure. Emails can be recovered using ‘one-click restore’ or simply opened in order to forward the message or send a reply.

MailStore users can access their archives using a convenient add-in for Microsoft Outlook XP, 2003, 2007, 2010 (32-bit and 64-bit), and 2013 (32-bit and 64-bit). Deployment via group policies is possible.

MailStore Web Access provides access to the archive using an internet browser. This has the advantage that no additional software needs to be installed on the user machines. In addition to browsing and viewing emails, web access also offers access through the folder structure and functions for restoring emails from the archive.

With MailStore Mobile Web Access you can access the MailStore archive regardless of your location using a smartphone or tablet (iOS, Android, Windows Phone, and BlackBerry).

MailStore Server provides an integrated IMAP server, that offers you read-only access to the archive for any IMAP capable email client. Especially for alternative email clients (Mozilla Thunderbird) or operating systems (e.g. MacOS or Linux), as well as for mobile platforms such as Android, IPhone or Symbian, this is a very convenient way of accessing the archive.