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You are here: Home / Knowledge Base / Knowledge Base / The User Profile Service failed to login in Windows 7 or in windows 8

The User Profile Service failed to login in Windows 7 or in windows 8

October 12, 2013/in Knowledge Base /by Web Technology Comprompt

You receive a “The User Profile Service failed the logon” error message

Symptoms

When you log on to a Windows 7-based or a Windows Vista-based computer by using a temporary profile, you receive the following error message:

The User Profile Service failed the logon. User profile cannot be loaded.

Solutions

Fix the user account profile

  • Machine Start on Safe Mode
  • Click Start
  • Type ‘Regedit’
  • Open ‘Registry Editor’ Windows
  • First Take Backup on Registry
  • Click ‘File’ -> ‘Export’ -> ‘Latestdateregbak’ (i.e 29092013regbak) save.
  • After Taking Registry Backup

In Regisrty Editor

  • Expand
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • In the navigation pane, locate the folder that begins with S-1-5 (SID key) followed by a long number.
  • Click each “S-1-5” folder,
  • Locate the “ProfileImagePath” entry in the details pane, and then double-click to make sure that this is the user account profile that has the error.

comprompt-kb-user_account_profile_error

  • If you have two folders starting with S-1-5 followed by some long numbers and one of them ended with .bak,
  • you have to rename the .bak folder. To do this, follow these steps:
  • Right-click the folder without .bak, and then click Rename. Type .ba, and then press ENTER.

 comprompt-kb-folder-one

  • Right-click the folder that is named .bak, and then click Rename. Remove .bak at the end of the folder name, and then press ENTER.

 comprompt-kb-folder-two

  • Right-click the folder that is named .ba, and then click Rename. Change the .ba to .bak at the end of the folder name, and then press ENTER.

 comprompt-kb-folder-three

If you have only one folder starting with S-1-5 that is followed by long numbers and ends with .bak. Right-click the folder, and then click Rename. Remove .bak at the end of the folder name, and then press ENTER.

  •  Double-click the folder without .bak in the details pane, double-click RefCount, type 0, and then click OK.

 comprompt-kb-refcount

  •  Click the folder without .bak, in the details pane, double-click State, type 0, and then click OK.

 comprompt-kb-state

  • Close Registry Editor.
  • Restart the computer.
  • Log on again with your account.

Courtesy :- Microsoft Corportation

Tags: Microsoft, User Profile Service, User Profile Service failed the logon, User Profile Service logon, windows 7, windows 8
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https://www.comprompt.co.in/wp-content/uploads/2021/01/Happy_Republic_Day-logo.jpg 0 0 Web Technology Comprompt https://www.comprompt.co.in/wp-content/uploads/2021/01/Happy_Republic_Day-logo.jpg Web Technology Comprompt2013-10-12 12:59:542017-01-20 13:14:47The User Profile Service failed to login in Windows 7 or in windows 8
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