Google Drive sharing notification improvements to support Gmail smart hosting

Some small but important changes are coming to the way that Google Drive sends notification emails. Your users will not see any visible changes, but if you use Gmail’s advanced smart hosting features, then you may notice a difference in the way new emails are archived or filtered by your mail solutions.

What’s changing:

  • Google Drive will no longer store a ‘courtesy copy’ in the mailbox of the sender. Gmail’s comprehensive mail storage feature will now place a copy of Drive sharing notification emails in the sender’s Sent folder.
  • If you use smart hosting (through an outbound mail server), you can now capture and deliver these emails through your preferred mail gateway.
  • If you previously relied on outbound gateway settings to route Drive notifications, you can now use content compliance rulesor sending routing rules to route these messages, making it consistent with other mail routing features.

What’s not changing:

  • The “from” field is not changing. It will continue to be the sender when the recipient is a group, or drive-shares-noreply@google.comin all other cases, as it is today.
  • The message header fields are not changing. The envelope sender will still be [string], not the actual account of the sender.
  • Request access notifications will not behave differently.

These changes will roll out to G Suite customers over a few days, starting on November 28, 2016.

Launch Details
Release track:
Launching to both Rapid and Scheduled release

Available to all G Suite editions

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