Guidline for Cyber cafe

DRAFT Rules –

Guidelines for Cyber Cafe

Section 3, Sub-section (i) of dated the ———-, 2011]
Government of India

(Department of Information Technology)


New Delhi, the ————, 2011

G.S.R. ……. (E).? In exercise of the powers conferred by clause (zg) of sub


(2) of section 87, read with sub-section (2) of section 79 of the Information

Technology Act, 2000 (21 of 2000), the Central Government hereby makes the

following rules, namely:


Short title and commencement.? (1) These rules may be called the Information

Technology (Guidelines for Cyber Cafe) Rules, 2011.

(2) They shall come into force on the date of their publication in the Official



Definitions.? In these rules, unless the context otherwise requires,–

(a) “Act” means the Information Technology Act, 2000 (21 of 2000);

(b) “Appropriate Government” means Central Government or State Government
or Union Territory Administration;

(c) “Cyber Cafe” means cyber café as defined in clause (na) of sub-section (1)
of section 2 of the Act;

(d) “computer resource” means a computer resource as defined in clause (k) of
sub-section (1) of section 2 of the Act;

(e) “Data” means data as defined in clause (o) of sub-section (1) of section 2 of
the Act;

(f) “Information” means information as defined in clause (v) of sub-section (1) of
section 2 of the Act;

(g) “Intermediary” means an intermediary as defined in clause (w) of sub-section
(1) of section 2 of the Act;

(h) “Licencing Agency” means an agency designated by appropriate government
to issue licences to cyber café for their operation;

(i) “Log Register” – means a register maintained by the Cyber Café for access
to computer resource;

(j) “User” means a person who uses the computer resource and includes other
persons jointly participating in using the computer resource in a cyber café.

3. Agency for issuance of licence :

Appropriate government will notify an agency to issue license to cyber cafes.


4. Identification of User

(1) Cyber Café shall not allow any user to use its

computer resource without the identity of the User being established. The intending

user may establish his or her identify by producing a document which shall identify

the users to the satisfaction of the Cyber Café. Such document may include any of

the following :

(i) identity card issued by any School or College;

(ii) Photo Credit Card or debit card issued by a Bank or Post Office;

(iii) Passport;

(iv) Voters Identity Card;

(v) Permanent Account Number (PAN) card issued by Income-Tax Authority;

(vi) Photo Identity Card issued by the employer or any government agency;

(vi) Driving License issued by the appropriate government.

(2) When an user cannot establish his/her identify to the satisfaction of the

Cyber Café as per sub-rule (1), he/she may be photographed by the Cyber Café

using a web camera installed on one of the computers in the Cyber Café for

establishing the identity of the user. Such web camera photographs shall be part

of the log register which may be maintained in physical or electronic form.

(3) Children without photo Identity card shall be accompanied by an adult

with any of the documents as prescribed in sub-rule (1).

(4) In case, the user does not agree to reveal his or her identity or refuses

to be photographed as mentioned above, the Cyber Café shall not allow the User

to access any computer resource of the Cyber Café.

(5) Cyber Café shall incorporate sufficient measures, to ensure that the

identity of user availing or accessing the services of the Cyber Café through any

means is established.

5. Log Register

 (1) After the identity of the user has been established as per

sub-rule (1) of rule 4 above, the Cyber Café shall record and maintain the

required information of each user in the log register for a minimum period of one

year. Also, Cyber Café may maintain an online version of the log register.

(2) Cyber Café shall prepare a monthly report of the log register showing

date-wise details on the usage of the computer resource and submit a hard and

soft copy of the same to the person or agency as directed by the licencing

agency by 5 th day of next month.

(3) The cyber café owner shall be responsible for storing and maintaining

following backups of logs and computer resource records for at least six months

for each access or login by any user :

(i) History of websites accessed using computer resource at cyber cafe

(ii) Logs of proxy server installed at cyber café

(iii) Mail server logs

(iv) Logs of network devices such as router, switches, systems etc. installed at cyber café

(v) Logs of firewall or Intrusion Prevention/Detection systems, if installed.

Cyber Café may refer to “Guidelines for auditing and logging – CISG-2008-01”

prepared by Indian Computer Emergency Response Team (CERT-In) for any

assistance related to logs. This document is available at

6. Management of Physical Layout and computer resource

(1) Partitions of Cubicles built or installed if any, inside the Cyber Café, shall not exceed four and

half feet in height from the floor level

(2) The screen of all computers, installed other than in Partitions or Cubicles,

shall face ‘outward’, i.e. they shall face the common open space of the Cyber


(3) Any Cyber Café having cubicles or partitions shall not allow minors to use

any computer resource in cubicles or partitions except when they are

accompanied by their guardians or parents.

(4) All time clocks in the Cyber Café System shall be synchronized with the

Indian Standard Time.

(5) All the computers in the cyber café shall be equipped with the

safety/filtering software so as to the avoid access to the websites relating to

pornography, obscenity, terrorism and other objectionable materials.

(6) Cyber Café shall take sufficient precautions to ensure that their computer

resource are not utilized for any illegal activity.

(7) Cyber Café shall display a board, clearly visible to the users, prohibiting

them from viewing pornographic sites.

(8) Cyber Café shall incorporate sufficient preventive measures to disallow the

user from tampering with the computer system settings.


7.Inspection of Cyber cafe.

An officer, not below the rank of Police Inspector as authorised by the licensing agency,

is authorized  to check or inspect cyber café and the computer resource or network established

therein at any time for the compliance of these rules. The cyber café owner shall provide every related

document, registers and any necessary information to the inspecting officer on demand.

Ministry of Communications & Information Technology
 Goverment of India.