Support Engineers
**No agencies please**
Freshers / Experience Technical Support Engineer (Male/ Female) :-
(Full Time / Part Time / Freelancer’s , Immediate Start)
If you are logical, methodical and love tackling twisted scenarios, besides putting a smile across our Customer’s face – we think, you will feel right at home, with our Technical Support Team.
Job Requirements:-
* Avid Internet surfer and PC user
* Knowledge of Operating Systems, Networking Concepts, Internet Concepts, Security Concepts etc.
* Extremely Good Aptitude
* Excellent English Communication – Clear, distinct speech, with emphasis to grammar and pronunciation
* Excellent written communication skills
* Excellent customer relationship skills
* Creative, Self-motivated, Dedicated Team Player
* Extreme Motivation to make progress within the Company
The Job:-
The job involves maintaining and ensuring positive relationships with existing and new Customers / Partners. Your responsibility would be to reply to customer queries via Phone, Email, Live Chat, Onsite. The queries would generally be – technical / pseudo-technical – in nature. Each response to the customer is to be custom made by you.
Location : Mumbai
